Team Collaboration & Change

Team Canvas

One page that tells everyone why the team exists, how it works together and what it is aiming for.

How to use this worksheet
  1. Everyone writes answers alone for 3 minutes per section, then the team merges them. Silent writing first stops the loudest voice from setting the tone.
  2. Start with purpose and goals, then values and culture, then roles and strengths.
  3. Keep each section to what the whole team can stand behind. Use "- " at the start of a line to make a list.
  4. Print or share the result, put it where the team works and review it every quarter.
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Why does this team exist, and who is better off because of it?

Prompts and example

Ask yourself

  • What would be lost if the team disappeared tomorrow?
  • Who are our users or customers?
  • Can you say it in one sentence?

Example

We keep checkout fast and reliable so customers never have to think about it.

What do we want to achieve together in the next 6 to 12 months?

Prompts and example

Ask yourself

  • How would we measure it?
  • Which goal matters most if we can only reach one?

Example

- Cut checkout errors below 0.2% - Move to the new payment provider by June - Every service has an on-call runbook

Three to five principles that guide how we decide and behave, especially under pressure.

Prompts and example

Ask yourself

  • Which behaviour have we seen in our best moments?
  • What would we never trade away for speed?
  • For each value: what does it look like in practice?

Example

- Honest early: bad news travels fast - Own the outcome, not just the task - Simple beats clever

How do we work together day to day?

Prompts and example

Ask yourself

  • How do we communicate and make decisions?
  • How do we handle disagreement and mistakes?
  • What rituals do we keep?

Example

- Core hours 10:00 to 15:00 - Decisions are written down in the team log - Blameless reviews after every incident

Who is responsible for what, and where are the gaps or overlaps?

Prompts and example

Ask yourself

  • Who decides what?
  • Which tasks have no owner?
  • Who covers when someone is out?

Example

- Sam: product direction and priorities - Alex: on-call lead - Jo: quality and releases - Gap: nobody owns vendor contacts

What do we do better than most teams, and what skills are we missing?

Prompts and example

Ask yourself

  • What do others ask us for help with?
  • Which skill, if we had it, would unblock us most?

Example

Strong: backend, monitoring, calm incident response. Missing: accessibility, mobile expertise.

Before you finish

About the Team Canvas

A team canvas turns an implicit team identity into something visible and shared. It is most useful when a team forms, when its mission changes, or when friction shows that people have different pictures of how the team works.

The value is in the conversation, not the document. Treat the result as a draft you revisit, not as a contract.

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