Strategy & Planning

Force Field Analysis

List what drives a change and what holds it back, rate each force, and see where to act.

How to use this worksheet
  1. Write the change goal as a concrete state: "CRM used by all sales reps by June".
  2. Brainstorm forces on both sides. Include people, process, money, culture and timing.
  3. Rate each force from 1 (weak) to 5 (decisive). Be honest about how strong each really is.
  4. Look at the balance. Usually it is cheaper to reduce a strong restraining force than to add yet another driving force.
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Forces

Add forces to each side, then rate their strength.

Driving forces

Pushing toward the change

    Restraining forces

    Resisting the change

      Prompts

      Ask yourself

      • Which forces are facts and which are assumptions?
      • Which restraining force could you remove cheaply?
      • Who needs to be involved to change the strongest force?

      Which forces will you strengthen or weaken first, who does it and by when?

      Prompts and example

      Example

      Offer two training sessions (Sam, 15 Nov). Pilot with the sales team and publish the time saved (Priya, Q1).

      Force balance

      Before you finish

      About force field analysis

      Kurt Lewin described organisational change as a balance between driving and restraining forces. A change happens when the balance tips.

      The practical insight is that increasing pressure often increases resistance too. Reducing a restraining force usually creates less tension.

      Recommended reading

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