Develop communication and engagement strategies for key stakeholders. Define frequency, channels, and engagement level.
Engagement Levels:
| Stakeholder Name | Role/Position | Interest Level | Influence | Engagement Level | Communication Frequency | Channel | Concerns |
|---|---|---|---|---|---|---|---|
"Influence: The Psychology of Persuasion" by Robert B. Cialdini → Check on Amazon
The mechanics of persuasion you'll draw on when engaging and aligning stakeholders.
"Crucial Conversations" by Patterson, Grenny, McMillan & Switzler → Check on Amazon
How to handle the high-stakes conversations stakeholder management depends on.